second order has a few months of spaces, already increasing in cost quite significantly. Unlike the first, not the same contact for monitoring and follow-up of difficult productions. risky communication (although for the first order ok). discovery of the goods quite disappointed, size level and specifications ok, printing a little blurry, but seams very rough, lines hanging or seams not finished on certain bags. the bags are arranged in any way in the package so completely crumpled or even unusable... between the two orders made completely different on tracking and packaging, I have to make new bags but I am thinking of changing manufacturer. Too bad.
サプライヤーからの回答:
We wanted to express my gratitude for your feedback regarding the recent developments on the project
First and foremost, I want to reassure you that we have meticulously followed the printing specifications based on the files you provided and have consistently confirmed the mockups with you multiple times to ensure accuracy.
Regarding the shipping costs and timeline provided in the quotation, please note that we have arranged for shipping by sea to offer you the most cost-effective solution. Additionally, we have applied substantial discounts on the shipping fees as a gesture of goodwill towards our valued customers like yourself.
As for the increase in costs, it is primarily attributed to significant design changes in the bag artwork. We understand that unexpected modifications can impact the overall expenses, and we strive to be transparent in our pricing structure.
Please feel free to reach out to us if you have any further questions.We genuinely appreciate your partnership.
12 May 2024